[ { "type": "feature", "category": "ConnectWisdomService", "description": "Released Amazon Connect Wisdom, a feature of Amazon Connect, which provides real-time recommendations and search functionality in general availability (GA). For more information, see https:\/\/docs.aws.amazon.com\/wisdom\/latest\/APIReference\/Welcome.html." }, { "type": "api-change", "category": "Connect", "description": "This release updates a set of APIs: CreateIntegrationAssociation, ListIntegrationAssociations, CreateUseCase, and StartOutboundVoiceContact. You can use it to create integrations with Amazon Pinpoint for the Amazon Connect Campaigns use case, Amazon Connect Voice ID, and Amazon Connect Wisdom." }, { "type": "api-change", "category": "AppIntegrationsService", "description": "The Amazon AppIntegrations service enables you to configure and reuse connections to external applications." }, { "type": "feature", "category": "VoiceID", "description": "Released the Amazon Voice ID SDK, for usage with the Amazon Connect Voice ID feature released for Amazon Connect." }, { "type": "api-change", "category": "Pinpoint", "description": "Added support for journey with contact center activity" }, { "type": "api-change", "category": "ElasticLoadBalancingv2", "description": "Adds new ALB-type target group to facilitate forwarding traffic from NLB to ALB" } ]